You can check the current stock level of a product and make a reservation in advance by contacting TASAKI Customer Service using the Product information form. Please be sure to include the product name and size in your message. Some designs may only be available at certain locations. In such cases, we will provide information about which TASAKI boutiques have the product available.

Products can generally be reserved for two weeks. Please note that reservations may not be possible for items with limited stock.

Click here for details.

Due to our risk policy, we cannot make international deliveries from our directly managed boutiques or from our online store (Japan and China). If you have the opportunity to visit a TASAKI boutique, please let us know your location so that we can check stock availability.

Products can be purchased duty free at all TASAKI boutiques, with the exception of those located in China.

A certificate is issued for each purchased item. The product number listed on the certificate is used to manage purchase records.

If you wish to request after-sales service, presentation of the certificate is required. Please keep it together with the product.
In the event that the certificate is lost, we may still be able to accept the item for service by confirming the identifying engravings that serve as proof of manufacture.
However, please note that free services available within one year of purchase cannot be provided in such cases.
Please also be advised that certificates cannot be reissued.

We cannot accept returns or exchanges unless the product is defective.

Please refer to the After-Purchase Service section.

Please refer to the Care and Storage section.